Kayak & Farecast

I am a frequent traveler.  I used to use Travelocity to research travel, then Orbitz.  I’ve now been using Kayak for a while.  Its use of Ajax and a clean interface make searching and parsing results very intuitive, not to mention that, because it is a referral engine rather than a ticket seller, it contains results from airlines and consolidators with one notable exception (Southwest seems to be obstinate about keeping its data out of the system).

Recently a site called Farecast launched a beta.  It’s UI is a bit busier than Kayak’s but its notable feature is a tool which, like a weather forecast, predicts whether the fare you’ve searched will be holding steady, rising or falling in the near future.  You can also easily see how changing your dates, times or cities affects the fare without using the ‘brute force’ method of having to do multiple searchines as with Orbitz.   I’m looking to travel to SF in late October and, based on the results, I think I’ll buy my ticket in the next 7 days.

Very cool.  I’ve added both Kayak and Farecast to my roster of regularly used web services.

Napster: Going once, going twice…

Napster just announced that it had hired UBS to "evaluate strategic alternatives".  Usually this means that they want to hire an agent to drum up interest from potential acquirers and create a competitive bidding situation.  An agent is usually hired because it is, at best, unseemly for a company to shop themselves and, at worst, it reeks of desperation.  The stock market bid up the stock about 13% today reflecting the premium that an acquirer might pay discounted for various risks.

As TechCrunch notes, while it may appear healthy on the surface, it is not a healthy company, having lost $10 M in its last quarter.  Still, besides the $100 M pile of cash, it has other assets that will be worth something to someone else such as its 500 K-strong subscriber base, the technology/content licenses and the brand.  What companies might be an interesting fit?

-Wireless carriers: Gene Munster of Piper Jaffray thinks these make a good fit (via TheStreet.com). 

-Handset makers: More likely.  Nokia recently bought Loudeye.  Maybe Motorola or Sony Ericsson would be interested so as to offer it as a bundled feature on their phones. 

-Cable or DSL Providers:  Another fit if they bundle in as part of their offering (like Comcast does with Rhapsody).

Categories 1 and 3 are interesting in that those businesses are driven off of consumer-based subscriptions.  The incumbents have billing relationships with tens of millions of consumers and so they ought to have very low subscriber acqusition costs relative to Napster as a standalone company — it’s the difference between ‘pressing a button’ to make Napster’s service an add-on vs. signing up for an account as you need to do today.  Heck, I wonder if anyone’s done the math to see what sort of retention benefit a service like Napster would need to justify making it free across the board as a customer retention tool…if I have a library with playlists that I’ve set up, I’d definitely be less likely to defect to a competitor.  The per-sub minimum provisions in the licensing agreements may preclude this but you get the picture:  these companies could use (free/cheap) access to music as a loss leader.

Finally, don’t forget XM.  While they’ve had their share of troubles, they work closely with Napster and adding the Napster capability to the base service could help differentiate themselves from Sirius (not to mention it would boost their subs numbers).  They have plenty of cash ($430 M), and Napster, with its $180 M market cap, is but 5% of XM’s $3.6 B market cap

NBBC, iTV and Brightcove

Great perspective from Brightcove’s founder, Jeremy Allaire, on last week’s announcements related to internet tv/broaband video from NBC and Apple.

Harvard Drops Early Admission

Harvard just announced that it is dropping early admissions to try to even the playing field.  Turns out that students that were more affluent or sophisticated were more likely to apply early than ones with less of an advantage.  One factor was that early admissions typically require an ironclad commitment from a student to attend even though financial aid decisions don’t get made until the spring (though I never figured out how this was enforced, notwithstanding the honor system), so less affluent students may wait until Regular Decision rather than take their chances and commit to a school (and not apply elsewhere) while hoping that the financial aid package works out.  N.B. I think that Harvard may have adopted an Early Action, which is non-binding, compared to Early Decision, which is binding.  It was an issue for me.  When I applied to Princeton, it was still Early Action, so I had the luxury of being able to make sure that it was financially feasible to attent.  Princeton is now Early Decision, however they have also done away with need-based loans and replaced them with grants so that students don’t graduate with debt, which is a huge mitigating factor (and probably one of my proudest moments as a loyal alum).

At any rate, given the high admissions rate for early applicants, this meant that students that were already advantaged became all the more so.  Schools have known that the system can be unfair but have stuck with it for fear of losing good candidates to their competitors.  Harvard is one of the few schools that could afford to make this unilateral move.  They’ll still remain Harvard and a lot of great candidates will wait to apply.  It also means that the other universities will evaluate their policies and may well follow suit (a lot like the airlines with respect to pricing).  Congrats to Harvard for doing the right thing.

Blogmusik.net – A Distributed Rhapsody

Just checked out Blogmusik.net, thanks to the folks from TechCrunch, who advise people to check the site out before it gets pulled.  Blogmusik offers on-demand listening to users via a Flash interface made to look like an iPod.  Search for an artist or song and you’ll get the results that you can start listening to right away.  Register and you can save songs to playlists.  Blogmusik seems to be a search and playback interface to various mp3 (and other?) blogs that publish music.  Think of it like a distributed version of Rhapsody — ie, when you access Rhapsody, your playlist accesses files on Rhapsody’s CDN.  Blogmusik points to files that are distributed on the sites of others but it is a similar on-demand listening experience.  I listened to songs from Yo La Tengo, Jack Johnson and the Beatles and they all seemed to be from servers that ended with a ".free.fr" domain.  I did listen to a Van Morrison song from www.paulhunter.info, so they must be deep linking to multiple sites.  The comments section in the TechCrunch post has more info on this.

The site seems to be very similar to the Hype Machine, which I recently blogged about here, only that it’s more focused on enabling the user to listen to a song rather than being a directory of various mp3 music blogs.  TechCrunch thinks that it’ll get shut down.  It seems to be offshore (in France).  I’m not as familiar with copyright law in the EU but I suspect it, or even the Hype Machine, would be on shaky legal ground at least here in the States.   While there isn’t anything inherently infringing about the technology (except perhaps the imitation iPod on Blogmusik), it’s hard to argue that most of their deep linking isn’t to copyrighted material that hasn’t been licensed by the copyright holder.  Of course it all starts with the blogs that post the MP3 files (sometimes with the permission of the copyright holder).  Blogmusik and Hype Machine simply make these more readily accessible.

The practice of posting MP3s on blogs and music-related sites is often ignored by the record labels (and even encouraged by some like Beggars/Matador that "gives away" an MP3 from each record they release).  I’m sure their marketing departments consider this promotion, as long as the blog doesn’t post the entire album, and especially if the post has a link to buy the music and/or a lower quality MP3 file.  But services like Blogmusik can effectively deliver an on-demand listening experience by aggregating access to a vast library of distributed tracks and enabling playlists (unlike Hype Machine), which could cannibalize sales of licensed music (whether via download, CD or even subscriptions).  I suspect they’ll be hearing from some label lawyers sooner or later though it’s a nice service.  I’ll be visiting it to sample music before deciding to buy — those 30-second clips just don’t do it for me.

I Want a Pearl

The new Blackberry phone.  NYT reviews don’t get much better than this.  The RIM folks must be jumping for joy.  Walt Mossberg likes it too.  He’s going to keep his Treo but a lot of his gripe is with his network not the phone.  As Bob Lefstez points out, apparently any song you load onto the phone can also be used as a ringtone.  Cool.

The Newspaper Industry: Frogs in a Pot

"Newspaper industry leaders are frogs in a pot.  The water’s starting to boil, and it’s time to jump."  With that memorable metaphor, Tom Mohr lays out a manifesto for why the newspaper must act soon to save itself by Winning Online (via John Battelle’s Searchblog).  Key points to understand:

  1. Local newspapers will not be the innovation source for top online products.
  2. "Local” is not, in itself, defensible online.
  3. The big money is not in newspaper websites, but in
    gaining access to top-tier product via partnerships with vertical
    online leaders.
  4. Moving newspaper websites onto common platforms will deliver improvements in quality, cost reduction, traffic and revenue.
  5. When networked, newspapers bring critical assets to
    the table that strengthen their competitive position vs. online-only
    players.
  6. The window of opportunity is closing; failure to act will compromise the future of the business.
  7. Ultimately, the key is leadership at the highest levels.

How to win?  Well worth the read…at the end of the day, newspapers must band together and form a network in order to survive.  The prescriptions are bold as well they should given of the enormity of the challenges facing the industry but it will be hard if not impossible for his vision to happen.  Too many cats frogs to herd.

Real Estate: The Distintermediation Has Begun

Fascinating article in the NYT about The Last Stand of the 6-Percenters, on some online real estate companies that are disrupting the traditional model by reducing the commission they take on a deal or charging a flat fee.  This isn’t sitting well with traditional agents who are allegedly making things difficult for customers of these online agents.  What makes this interesting is that the agents do so against their greater interest.  There seems to be a relative disparity in the distribution of incomes of real estate agents but yet all agents cooperate to keep the status quo in the hopes that they can get to the upper echelon.  From the article:

Economists who have studied the current system say that it also does
little for most agents — except for a few stars, whose impressive
earnings give hope to the large majority of less-successful agents and
thus encourage them to protect the status quo. Rivals on the Internet
say they do this by refusing to cooperate with buyers using Web-based
brokers and by denying M.L.S. information to some online firms.

As the housing bubble market in the US deflates slows down, it will be interesting to see what happens.  It could mean a ‘flight to quality’ as customers go to traditional agents or it could mean they try to save more money by going the new route. Regardless, as consumers get access to more information, those that have traded on this information asymmetry will be adversely affected.  And those empowering this new information will succeed.

MySpace / Snocap – Sleepless in Seattle?

On Friday, MySpace announced a deal with Snocap to enable MySpace bands to sell their music direct-to-consumers via technology provided by Snocap.  The timing of the announcement, on the Friday before Labor Day weekend, is curious.  As the article indicates, MySpace is in talks with the major labels so perhaps it’s a way for MySpace to gain leverage there.  At any rate, it represents MySpace’s foray into a new revenue stream, ecommerce, in a relatively low risk way.  I’m guessing they got great economics from Snocap primarily because this was a deal that Snocap had to do given the seeming lack of traction in its previous model of enabling p2p networks to legitimately distribute music (and credit to Snocap’s management for tweaking the business model accordingly).  Paidcontent.org also reports that Snocap is giving up equity as part of the deal, so MySpace/FIM gets additional upside as well.  While the white-label fulfillment business is a hard one to nail in digital music (see Loudeye for details), there may actually be more margin to be split up than normal because the independent artists on MySpace have little to no negotiating power especially relative to the major labels.  To sum up:

-Good deal for MySpace:  enables their indie artists to make money all at relatively low risk and additional upside
-Good deal for Snocap: puts them (back) on the map and with a distributor that can drive real volume
-Good deal for MySpace artists: they’ll be able to easily sell their music direct with no costs and such that they can set pricing.
-Little mentioned, but good deal for eBay/Paypal in the sense that Paypal will be the only payment mechanism at first due to its lower transaction fees. 

So does anyone lose?  Well the NYT article tries to paint this as another challenge to the labels especially in lights of the fact that the music from MySpace artists will primarily be sold in the MP3 format, which I’ve written about before.  David Card is quoted as saying he doesn’t think the majors will ever sell in MP3.  Fred Wilson disagrees.  That may be so, but there could be a greater threat, which is that of shelf space.  In the physical world, there were economies to be had with greater scale.  Even in the online commerce world, having hit artists and a strong catalog can translate into more promotion or better terms on sites like amazon, walmart, etc.  That’s why a lot of indies go with distributors like IODA and the Orchard (two companies that are no doubt wanting to license their repertoire to MySpace for its store).  But in a distributed retail model, an indie artist could ‘put up a shingle", ie their own store on their MySpace page and ask all of their friends to syndicate the store.  So if the total store is distributed with customers entering from many different entry points, the concept of end-caps and shelf space changes.   

But the labels won’t be big losers on this.  Their scale will surely manifest itself in whatever ways they end up working with MySpace.  Rather, the entry of MySpace into digital music retailing should raise eyebrows in Seattle.  Not RealNetworks but Amazon.  Or maybe it’ll be met with a yawn.  As the Economist recently noted in a special report on Amazon:

"At heart the company remains primarily a purveyor of old-world media: some two-thirds of its sales are from books, CDs and DVDs.
Whatever share of media ends up being downloaded, Amazon will miss out
unless it introduces its own service. The one it is said to have in the
pipeline has evolved in the past year from offering mostly music to
concentrating more on films and television shows, according to Advertising Age.
The trade publication says this is because Amazon’s executives felt
Apple’s grip on the music market would be too difficult to break."

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